//On-site service by distributors

On-site service by distributors

For on-site operations, a distributor in your country certified by ulrich medical is always ready to assist you with your service needs.

Repair service

You can also count on us if a repair becomes necessary:

  • Fast and uncomplicated implementation
  • Short response times
  • Certified medical technicians
  • Extensive spare part provision

Please contact the qualified ulrich medical distributor in your country.

Loan units

Upon request, our distributors will be happy to provide you with a loan unit as a stop-gap or for demonstration purposes.
Please contact the qualified ulrich medical distributor in your country.

Device maintenance/inspection by distributors

To ensure that your device always works reliably and is always technically up to date, our distributors offer you various maintenance proposals:
You will receive professional and expert maintenance for your injector. Thanks to this thorough inspection, you will increase the service life of your device and avoid any unplanned downtime.

Range of services:

  • Device diagnostics
  • Technical safety check (TSC)
  • Maintenance of device components
  • Cleaning your injector
  • Replaced parts warranty (6 months)

Please contact the qualified ulrich medical distributor in your country.

Software and hardware upgrades by distributors

Would you like to benefit from our technical innovations even after your purchase? Your distributor will be happy to offer you an individual “tuning” of your injector. You can choose from a variety of software and hardware options.

Please contact the qualified ulrich medical distributor in your country.

Software support

Always keep your software up to date and protect yourself through regularly optimized versions

  • Optimal assistance and fast help through your distributor support.
  • Reliable software through the elimination of errors and software bugs.
  • Transparent cost control without unexpected update costs.
  • Up to date, including the latest specifications as well.

Please contact the qualified ulrich medical distributor in your country.