//Warranty and maintenance

Warranty and maintenance

Warranty extension

With the ulrich medical warranty extension, you can extend the warranty for your contrast media injector for up to a total of 4 years.

  • Individual warranty extension 1-3 years
  • Spare parts warranty (excluding wearing parts)
  • Optionally available as part of the one-year manufacturer warranty

Please contact the qualified ulrich medical distributor in your country.

Maintenance agreements (uCare/uCare+)

Maintenance agreements (uCare/uCare+)

More convenient and comprehensive services are provided when you conclude one of our maintenance agreements. You can choose from two categories with an extended range of services:

 

uCare

The following additional services supplement the scope of individual maintenance:

  • Maintenance and TSC reminder service
  • Priority telephone support
  • Priority on-site service in case of defects and device downtime

 

uCare+

If you would like our all-round service support, choose the comprehensive additional services of uCare+:

  • Software support (function updates and patches)
  • Guaranteed on-site service within max. 48 hours
  • Free repairs (including travel, working time and spare parts)

 

 

Your qualified ulrich medical distributor will be happy to explain all the details to you and create a proposal individually tailored to your needs.